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THINKstrategies' Latest Publications, Columns, Webcasts and Quotes

THINKstrategies Research Publications

New - Joint TriActive-THINKstrategies SaaS and Managed Services Study of 460 Companies Finds Savings of 50% on Microsoft Office® Deployments 

"SaaS Penetrates the IT Department", 
"SaaS Market Accelerating" and "SaaS Market Shifting from Point Solutions to Platform Strategies", joint survey report in conjunction with Cutter Consortium.

"How SaaS Is Overcoming Common Customer Objections",
  a joint survey report in conjunction with Cutter Consortium.

"Spreading SaaS: Horizontally and Vertically", a joint survey report in conjunction with Cutter Consortium.

"
SaaS Appeal is Growing", a joint survey report in conjunction with Cutter Consortium.

"Enterprises Seek New Choices in Managed Services"
, a joint survey in conjunction with Business Communications Review and CMP.

Utility Computing: Are Buyers from Venus and Vendors From Mars? A Perceptual Gap Analysis Report. Click here to request a free copy of this report.

"Out-Tasking as an Alternative to Traditional Outsourcing", An Email Advisor published by Cutter Consortium.

"SaaS Alternatives and Adoption Still Perplexing, But Worth Considering" An Email Advisor published by Cutter Consortium.

"Do Demographics Matter in the SaaS Market?", in conjunction with Cutter Consortium.

"Selecting the Right SaaS Provider to Meet Your Business Needs", in conjunction with Cutter Consortium.

"Software-as-a-Service (SaaS) Survey Shows New Model Becoming Mainstream", in conjunction with the Cutter Consortium. 

2005 Managed Services Industry Benchmarking Study, in conjunction with the MSP Alliance. 

"Utility Computing: A Reality Check and Prescription for Success", on behalf of Cutter Consortium. 

"Backsourcing: Why, When and How To Do It", in conjunction with Cutter Consortium.

Vendor-Sponsored Whitepapers


THINKstrategies is pleased to publish whitepapers focused on many of the most important IT/telecommunications management and sourcing issues facing enterprises of all sizes, as well as the most critical business challenges facing service and solution providers.

The following are some of the whitepapers produced by THINKstrategies on behalf of a variety of IT/telecommunications hardware and software vendors, value-added resellers and managed service providers.

New:
"Optimizing Managed Service Delivery with Secure Application Acceleration", a THINKstrategies whitepaper sponsored by Blue Coat Systems.

New:
"Capitalizing on On-Demand Escrow Assurance Services to Gain a Competitive Advantage in Today’s Software Marketplace", a THINKstrategies whitepaper sponsored by iForem.

"Maximizing the Business Benefits of On Demand Web Content Management Systems", a THINKstrategies whiteapaper sponsored by Clickability. 

"On-Demand Solutions Can Transform The Way Work Gets Done", a THINKstrategies whitepaper sponsored by Salesforce.com. 

"SaaS Grows Up In The Enterprise - Key Considerations for Executing a Coordinated SaaS Strategy", a THINKstrategies whitepaper sponsored by Callidus Software. 

“Maximizing the Value of salesforce.com by Leveraging SaaS Intelligence and Analytics”, a THINKstrategies whitepaper sponsored by LucidEra.

"Capitalizing on Platform-as-a-Service to Achieve Your Business Objectives," a THINKstrategies whitepaper sponsored by Bungee Labs.

"Getting SMBs to Say Yes to Managed Services", a THINKstrategies whitepaper sponsored by Kaseya. 


"Overcoming the Transaction Management Challenges in the On-Demand Services Market," a THINKstrategies whitepaper sponsored by Aria Systems. 

"Leveraging WAN Application Delivery Solutions to Accelerate and Secure Your Software-as-a-Service Capabilities", a THINKstrategies whitepaper sponsored by Blue Coat Systems, Inc.  

"Automating and Optimizing Service Desk Performance", a THINKstrategies whitepaper sponsored by Kaseya.

"Understanding the Business Benefits of Salesforce.com’s Force.com Platform-as-a-Service", a THINKstrategies whitepaper sponsored by Salesforce.com.  

"Using On-Demand Desktop Management Services to Enhance Your On-Premise IT Management Capabilities", a THINKstrategies whitepaper sponsored by Everdream. 

"Maximizing the SaaS Market Opportunity", a THINKstrategies whitepaper sponsored by CSS Corporation. 

"How On-Demand, Self-Service Appointment Scheduling Solutions Help Organizations Better Serve Customers and Improve Employee Productivity", a THINKstrategies whitepaper sponsored by TimeTrade Systems.

"A Guide to Provisioning, Billing and Nurturing Users of Web Applications and On-Demand Solutions", a THINKstrategies whitepaper sponsored by OpSource. 

"Making the Move from QuickBooks to Intacct’s On-Demand Financial Management Systems," a THINKstrategies whitepaper sponsored by Intacct. 

"A Guide for IT Managers and Business Executives of Growing Companies: Making the Choice Between On-Premise and On-Demand Solutions," a THINKstrategies whitepaper sponsored by Citrix Online.

"Building Your SaaS Strategy with AppExchange," a THINKstrategies whitepaper sponsored by Salesforce.com. 

"Leveraging Escrow Agreements to Safeguard Your Business from the Risks Associated With Software-as-a-Service," a THINKstrategies whitepaper sponsored by Iron Mountain.
 
"How To Leverage Today’s On-Demand Business Intelligence Solutions to Achieve Your Corporate Objectives," a THINKstrategies whitepaper sponsored by Business Objects. 

"A Buyer’s Guide for Software Companies Considering On-Demand Financial Applications to Meet Their Business Requirements", a THINKstrategies whitepaper sponsored by Intacct.

"How You Can Gain a Competitive Edge via Managed Services" and "Leveraging Managed Services to Optimize the Business Benefits of Your IT Investments", THINKstrategies whitepapers sponsored by Insight and IBM.

"Accelerating the Delivery of On-Demand Applications to Meet the Escalating Expectations of Corporate Customers," a THINKstrategies whitepaper sponsored by Akamai.

"Using Web Conferencing to Boost Productivity and Increase the Profitability of Your Business," a THINKstrategies whitepaper sponsored by Citrix Online.

"Delivering Better Collaboration Solutions via the WebEx Connect Ecosystem", a THINKstrategies whitepaper sponsored by WebEx.

"Properly Pricing Software-as-a-Service Within an Established Product Portfolio" - A whitepaper sponsored by LeCayla.

"Overcoming the Hassles of Traditional CRM Applications by Leveraging Software-as-a-Service" - A whitepaper sponsored by Salesforce.com.

"Steps to Success for Making the Switch to Managed Services", a whitepaper on behalf of Kaseya.

"How to Leverage Strategic Resourcing to Achieve your Business Objectives", a whitepaper on behalf of INS.

"Maximizing the Business Benefits of Hosted and Managed Email and Email Security Services", a whitepaper on behalf of Mirapoint. 

"The Future of IT in Large Organizations", a whitepaper on behalf of the Enterprise Software-as-a-Service (SaaS) Working Group.

Realizing Competitive Advantages With Contact Center Professional Services, a whitepaper on behalf of Siemens Communications

"Leveraging Managed Services for Network Operations Business Success", a whitepaper on behalf of Lucent Technologies.

"The Business Advantages of Utility Computing Services for Small and Mid-Size Organizations", a whitepaper on behalf of mindSHIFT.

"Transforming the Service Business into a Revenue Engine", a whitepaper on behalf of Encover.

"Solving the IT Challenges of Small and Mid-Size Organizations via Utility Computing", a whitepaper on behalf of CBE Technologies

StrategicThinking Profiles

THINKstrategies publishes a series of two-page profiles of innovative Software-as-a-Service, managed services and other IT/telecom service initiatives that represent important business models for enterprise decision-makers, solution providers and VCs. These profiles are published and distributed to THINKstrategies' over 8500 clients and key contacts, including industry and business press, via our monthly e-newsletter.

Click here if you'd like to receive a sample Strategic Thinking profile.

 
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Columns & Commentaries


Visit our blog,
THINK IT Services, to read and comment on our latest views on SaaS, managed services, outsourcing and the movement toward a service-oriented world.

NetworkWorld

Automated Network-Management Tools to the Rescue, 05/08/07 

Changing Channels: New Ways To Do Business, 03/05/07


On-demand services set to take off in 2007, 12/04/06

Stirring the soup of service providers, 09/25/06

A New Definition for On-Demand, 7/17/06

Bridging the ITIL-SOA gap, 5/01/06

Downsizing Outsourcing, 2/13/06

Sorting through software as a service, 11/21/05

Independent MSPs struggle to survive, 09/26/05

Offshore outsourcing is off-target, 07/18/05

Outsourcing looks good, 06/05/05

Changing views on outsourcing, 05/16/05

Why managed services fail, 03/07/05

Services ready for prime time, 12/13/04

Consolidation vs. virtualization, 11/15/04

Cisco takes on managed services, 10/04/04

The failure of trade shows, 07/19/04

Redefining maintenance, 05/17/04

Adding consulting to business mix, 02/09/04

ITWorld Utility Computing Web Portal

Blue Skies Ahead for Utility Computing? 12/03/07

Utility Computing Services Redux, 05/07/07


Microsoft SaaS Strategy Leverages Telcos, 09/05/06

As SaaS Grows, Partner Portfolios Pay Off, 03/07/06

The Tipping Point: 10 Reasons Services Are On The Rise, 10/26/05

Telcos jump into utility computing, 10/05/05

Perceptual gap hinders utility computing success, 6/07/05

Carr jumps on utility computing bandwagon, 5/13/05

Upping the demand for on-demand: 5 actions suppliers should take now, 1/05/05

Services: The next hot commodity, 12/1/04 

On-demand price wars, 10/8/04

Who will be your utility company? 7/28/04

A CIO scorecard on utility computing, 6/1/04

Grassroots MSPs heed on-demand call, 4/22/04

The name game: Is it worth the wrangle? 4/2/04

Software Services: The next gold rush? 3/5/04

Hosted apps top on-demand services, 2/3/04

IT's the services, stupid! 1/14/04

TechTarget

SaaS Market Gives Rise to New Software Sales Decision-Maker, 03/28/08

Selling SaaS: How and Why Providers Need to Change Their Thinking, 2/27/08
 

Staying Competitive with SaaS Business Intelligence Services, 1/31/08

Software as a Service Revenue Opportunities for Channel Organizations, 11/28/07


2006
SMB predictions -- SaaS, ASPs and MSPs

Outsourcing and utility computing predictions for 2005

Managed services: An SMB necessity, 11/14/04

Check IT List: Choosing An Outsourcer, 09/10/04

The key to utility computing, 09/27/04

Is grid computing for SMBs? 09/13/04

The Web Hosting Review (WHIR)

Telcos Targeting SaaS, February 2007 

Reshaping Web Hosting, October 2006

A Tale of Three Companies, July 2006

Capitalizing on Consolidation, April 2006

A Web Hosting To-Do List for 2006, February 2006

Telcos Target Broader Hosting, December 2005

SaaS Soaring, September 2005

Reading the Tea Leaves, August 2005

New Investors Target Hosts, June 2005

Alliances Reshape Hosting Market, April 2005

The Managed Difference, March 2005

Knocking Down the Walls, January 2005

Return of the ASP, December 2004

Teaming With VARs Adds to Hosting Reach, October/November 2004

What the Mergers Mean, September 2004

MSPs Invest in Service Delivery, July/August 2004

Hosting and Utility Computing, June 2004

Managing Automation

Capitalizing on Software-as-a-Service, 11/15/05

Selecting the Right Managed Service, 10/21/05

Keys To Sorting Through Managed Services, 07/06/05 

Pinpointing the Perceptual Gap Between Manufacturers and IT Suppliers, 06/21/05

Other Publications

Datamation: SaaS Overcoming Common Customer Concerns, 06/24/08 

Sandhill.com: Top Ten Reasons Why On-Demand Services Will Soar in 2008, 01/07/08 
 


Channel Insider: The Channel Implications of Dell's Acquisitions, 11/26/07


Channel Insider: Managed Services' Sales Problem, 10/22/07

Channel Insider: The SaaS Channel Opportunity, 09/06/07  

Channel Insider: Why Klir Technologies Failed, 08/21/07
 

Channel Insider: Dell Enters the Managed Services Business, 07/19/07


Business Communications Review: SaaS - Friend or Foe? 06/07


eWeek, Managed Services Momentum, 2/23/07


eWeek, Redefining Value-Added Services, 9/06

Business Communications Review: Enterprises Seek New Choices in Managed Services, 9/06

Channel Insider: On-Demand a Boon for the Channel,  7/19/06

SmartFundIT: Why Software-as-a-Service Makes Sense, 7/01/06

Deal Architect: SaaS in the Back Office, 4/25/06

BusinessWeek Online: "Software-as-a-Service Myths", 4/17/06

Channel Insider: "Moving to a Managed Services Model", 2/6/06

SmartBiz: "Managed Services Becoming Mainstream", 2/6/06

Computer Reseller News: "Crossing The Managed Services Chasm", 5/2/05

Software Business Journal: "ISVs Seek Refuge in Utility Computing Services", 2/05

Application Development Magazine: "Utility Computing Throttles App Dev's Value" 1/05

eWeek: "Tastes Great! Less Filling!" 11/15/04

CNet: "Busting the Myths Behind Managed Services" 03/17/04

CNet: "Inverting the IT pyramid" 01/22/04

Mass High Tech Journal: "Recent acquisitions bring managed services to the fore" 01/12/2004

Webcasts/Podcasts

THINKstrategies' Spotlight on SaaS Podcast Series.

THINKstrategies' Spotlight on Managed Services Podcast Series. 

Industry Webcasts/Podcasts:

"The Business Case for On-Demand Sales Performance Management Analytics", sponsored by Xactly.

"Build a SaaS Sales Comp Plan in 15 Minutes," sponsored by Makana Solutions.

"Overcoming the Transaction Management Challenges in the On-Demand Services Market," a THINKstrategies webcast sponsored by Aria Systems.

"Know Your Customer, Use Your Data - Growing Top-Line Revenue, Client Adoption Rates and License/Subscription Renewals," a webinar sponsored by eVapt.

The Business Case for On-Demand Business Intelligence, a SearchCRM webcast sponsored by LucidEra.

The Business Case for On-Demand Analytics for Salesforce.com, a DestinationCRM webinar sponsored by LucidEra. 

Sales Compensation for SaaS and Subscription-Based Businesses, a webinar sponsored by Makana Solutions. 

NetworkWorld: Living In A SaaS World 

Lippis Report:
Cisco Revamps Managed Services by Defining MS 3.0

TechTarget SearchCIO: Top 10 Key Business Drivers of SaaS 

Lippis Report: Can Software as a Service Tie Together Cisco Communication Applications? 

IACCM Podcast re: Out-Tasking Trends

Inside Digital Media Podcast 

SaaScon Advantage Podcast Series 2007

Citrix On-Line Webinar: Using Web Conferencing to Boost Productivity and Increase Profitability, 02/07


TechTarget Podcast: What is SaaS? 10/06

Cutter Consortium Webcast Regarding Software-as-a-Service, 8/06

Computerworld Podcast: Why SaaS is disrupting enterprise applications", 7/23/06 

TechTarget Expert Center Webcast: "The Myths & Realities of SaaS." March, 2006

NetworkWorld "Hot Seat" Regarding SaaS, entitled "Microsoft vs. Google: Who will win?", January 2006

TechTarget, “Utility computing: How Companies are Making the Concept a Reality“

SilverBack Technologies: "Creating the Proactive Support Advantage"

ZDnet Blog: Who to watch and what to do in 2005, 1/10/2005

CIO Magazine: Podcast - Week in Review, 12/09/05

Press Mentions & Quotes


SAP Unified IT Strategy Playbook - Fundamentals re: On-Demand or On-Premise? 

SearchCIO Mid-Market: On-demand CRM and SaaS takes hold in midmarket. 1/23/08 

IT/Business Edge:  What the 'Google Effect' Means for Business Intelligence, 1/17/08
 

ZDnet: Recession Proofing With On-Demand Services, 1/11/08 

SearchCIO:
SaaS ERP Gains Ground In Large IT Shops, 1/02/8

SaaS B2B Advisor: Which SaaS Marketing Model Works Best? 12/07


Investors Business Daily: NetSuite IPO Wows Investors, Even At Twice The Initial Price, 12/20/07
  

SearchCIO: Large Firms Weigh SaaS as NetSuite Goes Public, 12/20/07

bMighty.com: Five Things You Didn't Know About Software-as-a-Service, 12/03/07
 

InfoWorld: Serena to ship enterprise mashup platform, 11/30/07
  

ITBusinessEdge: SaaS: It’s Not Just About the Money, 11/28/07

eWeek: Webroot Makes Smart Move into SAAS, 11/27/07


SearchSecurity.com: On-demand log management gets the nod, 11/07/07  

SmallBusinessComputing.com: Verio Jumps On SaaS Bandwagon, 11/02/07 

DestinationCRM:  Xactly Does Incentive Management for SMBs, 06/25/07


Red Herring:
Salesforce.com, Google Blend Technologies, 06/05/07

Financial Times: Salesforce and Google Join Forces, 06/05/07


Red Herring:
SaaS Consortium Sets Standards, 05/08/07

DestinationCRM:  Is Salesforce.com Changing Direction? 05/01/07


Processor: Managed IT Services For The SME, 04/27/07
  

Redmond Channel Partner Online: Paving the Way, 04/01/07


eWeek Channel Insider: Kaplan - Managed Services Are Transforming the Market, 03/20/07


Processor: The Evolving Software As A Service, 03/09/07
 

CRM Buyer: Salesforce.com Makes a Vertical Splash, 02/28/07 

ITBusinessEdge: Keep SaaS Expectations in Line with Reality, 2/21/07

Baseline Magazine: On-Demand: Look Before You Leap, 02/01/07 

NetworkWorld: BT puts up $196 million for INS, 02/01/07


ComputerWorld: SaaS Satisfaction Dropping as Customer Interest Expands, 01/25/07


San Diego Union Tribune: Flying a Different Path, 01/26/07

ComputerWorld: Taking Charge in 2007, 01/07

PS Village: SaaS-What it Means for the Services Professional, 1/07

eWeek Channel Insider: If You Think It's Hype, You'll Miss the Boat, 1/17/07

eCommerce Best Practices: Another Look at SaaS, 1/07

Business Intelligence Review: The Service Imperative, 12/06

InfoWorld: Salesforce adds Google Adword Integration, 8/22/06

eWeek: On the Prowl, 7/06

San Francisco Chronicle, On-Demand is Growing Tech Force, 7/23/06

eWeek: Playing Host, 6/27/06

ComputerWorld: Top 10 SaaS Traps: Watch Out For Hidden Snags, 6/12/06

Internetnews.com: Employease Yearns to be Your Enabler, 6/12/06

Internetnews.com: Microsoft Plays the Room, 5/01/06

Chicago Tribune: Software Evolving into Online Service, 5/01/06

SearchCIO: Outsourcing on Verge of Cultural Evolution, 4/18/06

Destination CRM: Nsite Releases a Platform for the Tech-Impaired, 4/14/06

CIO Decisions: Data Center Crossroads, 4/01/06

Consulting Magazine: The World is Flat and Other Offshore Myths

NetworkWorld: Survival of the Fittest Managed Service Providers, 2/27/06

SearchSMB: Shop Talk: Beyond Salesforce.com -- CRM picks for SMBs, 2/15/06

Channel Insider: Survey - Customers Find MSPs Through Referrals, Shows, 2/13/06

CIO Magazine: Big Deals, Big Savings, Big Problems, 2/1/06

Wall Street Journal: Salesforce.com Adds to Wave of Web Services, 1/17/06

InfoWorld: Online SaaS Directory Launched, 1/9/06

Channel Insider: THINKstrategies Launches Web-Based Service Resources, 1/9/06

Web Hosting Industry Review: THINKstrategies Unveils Free Resources, 1/9/06

Smart Biz: Will SaaS Grow Significantly in 2006? 1/06

Telephony Online: MCI Unveils Security Risk Management Service, 12/06/05

Managing Automation: HP Pushes Utility Computing to Apps Level, 12/05/05 

NetworkWorld: Software Watches Service Providers, 11/28/05

Mass High Tech Journal: Answering the Call of the Small, 11/21/05

The Channel Insider: Managed Services Model Demands Accountability, 11/15/05

ComputerWorld: Ready for Hosting? 11/14/05

CIO Today: Considering Data Center Outsourcing, 11/08/05

The Channel Insider: Level Platforms Steps Up Managed Services Training Effort, 11/07/05

NetworkWorld: Outsourcers Aim to Aid New Data Center, 10/24/05

The Channel Insider: Traveling Companions-Satyam Partners with Mainstay, 10/03/05

The Storage Pipeline: MCI Launches Storage On-Demand Service, 09/21/05

The Channel Insider: $15B Up For Grabs At GM, 09/20/05

Telecommunications Magazine: MCI Unveils Hosted Digital Media Management, 09/08/05

CIO Magazine: Backsourcing Pain, 09/01/05

Chartered Financial Analyst: Mega-Outsourcing - The Beginning of the End? August, 2005

NetworkWorld: Pay-as-you-go pricing picks up, 08/01/05

Kansas City Business Journal: Thinking positive: Tech firm expects remote access to be a big hit with companies, workers, 07/15/05

SearchDataCenter.com:Grid's cloud of confustion lifting, 06/30/05

NetworkWorld: Offshoring...offshore? 06/27/05

NWItimes: NiSource outsource-Will the lights burn brighter? 06/26/05

IT Business Edge, 3 Questions: Evaluating Utility Computing, 06/21/05

NetworkWorld: Just what exactly is utility computing? 06/16/05

The Channel Insider: Disney Delegates IT to Outsourcers, 06/15/05

NetworkWorld: The accidental tech pundit, 06/13/05

CIO Today: Many Firms Taking Back Tech Duties, 05/31/05

InformationWeek: The Importance of an Outsourcing Pre-nup, 05/30/05

NetworkWorld: 'Take it all' outsourcing on the wane, 05/30/05

Boston Globe: Technology outsourcing comes home, 05/29/05

Search400.Com: Outsourcing the Backup Data Center, 05/05/05

Processor Magazine: Managed Services-Experts Say the Forecast Looks Good, 04/08/05

The Channel Insider: SunGard to Hold Together in $11.3B Buyout, 03/30/05

Globe and Mail: Grid Computing-Compelling, Collaborative, Complex, 03/24/05

NetworkWorld: If only they knew then what we all know now, 01/31/05 

Visit THINKstrategies' SaaS and Managed Services Showplace® Directories, and THINK IT Services Blog.
Or, contact us at info@thinkstrategies.com
© THINKstrategies, Inc. - 2007